Important Billing Update

Dear Valued Customer,

We wanted to take a moment to express our gratitude for choosing us as your mobile service provider and inform you about some upcoming changes to your mobile plan.

We have always strived to provide our customers with exceptional value and top-quality service. Over the years, we have continuously improved our smartphone plans with large increases to data allotments and device discounts, introducing cost-effective roaming plans, and enhancing network reliability and speeds.

At this time, a price increase is necessary to ensure that we can maintain the high level of service you expect from us and continue investing in the latest technologies and infrastructure to deliver an even better mobile experience.

Effective August 1st, 2023, the price of your current $105 mobile plan will increase to $115 per month.

To align with upcoming changes to our lineup of plans we will also be increasing your Smartphone Data to 15GB as of August 1st, and increasing your Premium Device Discount value to $800.

Should you have any questions, we welcome you to contact our Customer Care Centre by dialling 700.7000, or via email at

Thank you for being a valued customer.


Warm Regards,

One Communications