Prepaid Account Management Portal
Use our Prepaid Account Management site to view activity on your Prepaid account such as calls, text messages and top ups.
Click https://prepaid.onecomm.bm/selfcare_pp
1. Enter your 10 digit prepaid number 441-XXX-XXXX in the Prepaid Number field.
2. Enter your Password=Voicemail password
If you don’t know your voicemail password, call 700-7000 to speak with a friendly One representative
3. Enter the security code then click Sign In
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On the landing page (Summary tab), you’ll see your current prepaid account balance, available data, plan and plan expiry date. (Expiry applies to plans with set time durations.)
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The History tab shows your account activity such as calls, top ups and package debits such as the Daily 2.50 plan or data purchases.
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The Top Up tab lets you do just that!
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The Buy Packages tab allows you add/purchase Prepaid bundled or standalone data packages.
You can choose if you want to purchase the package one time or set up your package to auto-renew.
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The Personal tab allows you to update your email address and change your voicemail password. Remember your voicemail password is this portal password.
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