Prepaid Plans
Enjoy the flexibility of Prepaid with Bermuda’s only 5G Prepaid network. Our wide range of Voice and Data plans allows you to pick the plan that suits your needs
Prepaid Data Packs with Unlimited Talk & Text
Additional Information
How to Top-Up
You can top-up anytime, anywhere by choosing one of the following options. They are fast, and convenient!
- Visit https://my.onecomm.bm/top-up to access the online top-up portal.
- Dial #8255 from your Smartphone to listen and follow the IVR prompts. Select option #2 to Top-up.
Cick here for more information.
How can I check my balance?
Dial #8255 from your Smartphone to listen and follow the IVR prompts. Select option #1 to Check your balance.
Purchase or Renew Your Plan
- On your Smartphone, enter your activation/renewal code e.g. *777* (activation code) # press [SEND].
- Visit https://my.onecomm.bm/#/top-up to access the online top-up portal.
- Dial #8255 from your Smartphone to listen and follow the prompts.
Note: For initial Prepaid Data Plan activations, please visit us in-store, call 700.7000 or add one of the two plans above to your cart.
Alerts & Notifications
Prepaid Data Notifications ensure that you are alerted when it may be time to renew your plan before data expiration occurs:
- Data Balance Alerts – informs you when your data plan has 50MB or less remaining and when all your data has been used.
- Time Expiry Alerts – informs you via text message when there are 24 hours or less remaining and when your data plan has fully expired.
Note: Tablets do not currently receive notifications. A top-up code will also be provided in the text message advising how to renew your data plan.
Top-Up Vendors
Our Top-Up Vendors span the island. Please check with the vendor directly for their modified business hours.
Top-Up Only
- BIU Hamilton Gas Station
- Fitzies Variety
- H & M Esso Hamilton
- People’s Pharmacy
- People’s Pharmacy (Hospital)
- Point Convenience Mart
- The Money Shop (Court Street)
- Tools & Equipment
- Bermuda Financial Network (Money Shop) – Court Street
- Yardie Kitchen & Variety
- Empire Grocery
- Van Buren Marine Station
- Crawl Hill Esso
- Causeway Service Station
- Bermuda Financial Network (Money Shop) -King’s Square
- Cousins Variety
- Somers Supermart
- Dowling’s Service Station
- St. George’s Esso
- St. David’s Variety
- Collector’s Hill Apothecary
- Paget Pharmacy
- Warwick Pharmacy
- Port Royal Gas Station
- Bargain Hunters
- Caesar’s Pharmacy
- Somerset Pharmacy
- Pier 41 Dockshop
- Dockyard Pharmacy
- Somerset Bridge Service Station
Top-Up & SimCard
- CPR Cell Phone Repair
Top-Up & Grab N Go
- Hamilton Pharmacy
- Clarendon Pharmacy
- Woodbourne Chemist
- St. John’s Road Service Station
- Phoenix Centre
- Terceira’s North Shore
Top-Up, Grab N Go & SimCard
- Audio Visual
- East Broadway Service Station
- Audio Visual (Somerset)
- Warwick Gas Station
- The Hub
What is the purpose of my PIN?
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The PIN is used to access VoiceMail upon calling from a different phone number or from abroad.
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The PIN is also used to log into the Primal web portal to administer your account.
How can I make sure my PIN is secure?
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PINs should consist of 4-digit numbers
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The digits should not be repeating (such as 0000, 5555 etc.).
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The digits should not be in sequence (such as 1234, 6789 etc.)
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The digits should not coincide with any BID sequence (for example if your number is 441-705-3388 PIN should not be 7053 or 3388).
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In general, PINs should be hard to guess.