Prepaid Plans
Enjoy the flexibility of Prepaid. Our wide range of Voice and Data plans allows you to pick the plan that suits your needs.
Additional Information
How to Top-Up
You can top-up anytime, anywhere by choosing one of the following options. They are fast, and convenient!
- Visit https://my.onecomm.bm/#/top-up to access the online top-up portal.
- Dial #8255 from your Smartphone to listen and follow the IVR prompts. Select option #2 to Top-up.
Cick here for more information.
How can I check my balance?
Dial #8255 from your Smartphone to listen and follow the IVR prompts. Select option #1 to Check your balance.
Purchase or Renew Your Plan
- On your Smartphone, enter your activation/renewal code e.g. *777* (activation code) # press [SEND].
- Visit https://my.onecomm.bm/#/top-up to access the online top-up portal.
- Dial #8255 from your Smartphone to listen and follow the prompts.
Note: For initial Prepaid Data Plan activations, please visit us in-store, call 700.7000 or add one of the two plans above to your cart.
Alerts & Notifications
Prepaid Data Notifications ensure that you are alerted when it may be time to renew your plan before data expiration occurs:
- Data Balance Alerts – informs you when your data plan has 50MB or less remaining and when all your data has been used.
- Time Expiry Alerts – informs you via text message when there are 24 hours or less remaining and when your data plan has fully expired.
Note: Tablets do not currently receive notifications. A top-up code will also be provided in the text message advising how to renew your data plan.
Top-Up Vendors
Our Top-Up Vendors span the island. Please check with the vendor directly for their modified business hours.
Top-Up Only
- BIU Hamilton Gas Station
- Fitzies Variety
- H & M Esso Hamilton
- People’s Pharmacy
- People’s Pharmacy (Hospital)
- Point Convenience Mart
- The Money Shop (Court Street)
- Tools & Equipment
- Bermuda Financial Network (Money Shop) – Court Street
- Yardie Kitchen & Variety
- Empire Grocery
- Van Buren Marine Station
- Crawl Hill Esso
- Causeway Service Station
- Bermuda Financial Network (Money Shop) -King’s Square
- Cousins Variety
- Somers Supermart
- Dowling’s Service Station
- St. George’s Esso
- St. David’s Variety
- Collector’s Hill Apothecary
- Paget Pharmacy
- Warwick Pharmacy
- Port Royal Gas Station
- Bargain Hunters
- Caesar’s Pharmacy
- Somerset Pharmacy
- Pier 41 Dockshop
- Dockyard Pharmacy
- Somerset Bridge Service Station
Top-Up & SimCard
- CPR Cell Phone Repair
Top-Up & Grab N Go
- Hamilton Pharmacy
- Clarendon Pharmacy
- Woodbourne Chemist
- St. John’s Road Service Station
- Phoenix Centre
- Terceira’s North Shore
Top-Up, Grab N Go & SimCard
- Audio Visual
- East Broadway Service Station
- Audio Visual (Somerset)
- Warwick Gas Station
- The Hub
What is the purpose of my PIN?
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The PIN is used to access VoiceMail upon calling from a different phone number or from abroad.
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The PIN is also used to log into the Primal web portal to administer your account.
How can I make sure my PIN is secure?
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PINs should consist of 4-digit numbers
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The digits should not be repeating (such as 0000, 5555 etc.).
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The digits should not be in sequence (such as 1234, 6789 etc.)
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The digits should not coincide with any BID sequence (for example if your number is 441-705-3388 PIN should not be 7053 or 3388).
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In general, PINs should be hard to guess.