Rates and Fees

The rates and fees listed below are for additional items charged separately from our FibreWire TV Packages.

TV & Internet Services Fees
OneBox Media Player Rental - 1st Media Player (Some, More and Most Package)  $0
OneBox Media Player Rental - 2nd Media Player (Ultimate Package) $0/mth
Additional OneBox Media Player(s) $12/mth
FibreWire TV Remote Control - replacement unit $10/each
OneBox Media Player Equipment Recovery Charge $150
Hitron Modem Equipment Recovery Charge $150
Underground Outlet Installation - Voluntary $135
eero Mesh WiFi (3pk) Equipment Recovery Charge $350
Cut Cable (by Subscriber) $50
Late Payment Fee $5/mth

 

*If the One FibreWire TV Service is terminated pursuant to the One Terms of Service the Customer must return all One Equipment to One in good working condition. If the One Equipment is lost, stolen, unreturned or damaged, One is entitled to charge the Customer an Equipment Recovery Charge of $150 per OneBox Media Player that is lost, stolen, unreturned or damaged.

 

The rates and fees listed below are for additional items charged separately from our mobile phone plans

Mobile Services Fees
Restoring service for accounts 45-59 days past due $20
SIM Replacement $25

For any questions pertaining to the above-listed rates and fees, please contact Customer Care by dialing 700.7000.