Absolutely. Third parties are authorized to make a payment or top up on another customer’s account. 

Postpaid/Monthly Billed Accounts

When making a payment on a postpaid/monthly billed account, you must know the amount of the payment you are going to make. For account security reasons, One will not disclose account balances or provide information on what is deemed as a necessary payment amount.
If you are assisting the account holder regularly, it might be more convenient if the account holder adds you to the account as an authorized user. Click here to learn more about account permissions.

Prepaid Top Ups

Anyone can top up any One Prepaid account via our online Top Up tool. No password required. Simply enter the 10 digit mobile number, the top up amount and your card details.
Click here to top up a prepaid account online.