How do I move my landline/BTC number to One?

First of all, we are happy to welcome you over to One!

You must be the account holder to submit your request. Please note, you will need to enter your account number. (Try page 1 of your bill)

Please don’t cancel service with your current provider. Keep your number active so that it can be moved to our network.

  1. Click here to complete the online form to submit your request
  2. Complete all mandatory fields* and click Submit

    3. One of our friendly One representatives will contact you within 2 business days to provide instructions for a smooth transition.

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