How to Top Up Your Prepaid Account
How often do I need to top up?
To keep your account active and avoid the risk of losing your phone number, top up within 90 days of your last top up.
How can I top up my prepaid account?
Our top up feature on www.onecomm.bm
- So convenient! Top up any prepaid account, no password needed. You can even add a greeting for the recipient!
- Enter your name, the number you want to top up, a greeting (if you like), your email address (for your receipt) and your card information.
- Click https://my.onecomm.bm/#/top-up to top up now.
- To navigate to the top up page:
1. Click Shop
2. Under Mobile, click Top Up Now
Call *700# from your Mobile Phone
Top up from your prepaid mobile phone
- Dial #8255 and choose option 2
- Enter your card details and choose an amount
Payment/top up kiosks
- Top up your account with a card or cash at a kiosk at the One retail store during business hours or at 30 Victoria St., Hamilton, 24/7.
- Have either your account number or the mobile number handy.
- Please note: Kiosks don’t accept $100 bills and can’t provide change.
Kiosk Locations
- 30 Victoria St., Hamilton-One main office, 24/7
- Church St. Retail store, Washington Mall-Mon.-Fri. 9:00 am-5:00 pm
- Heron Bay plaza, Southampton-CARD ONLY
- The Money Shop, Water St., St. George’s-CARD ONLY
- Pizza House, Shelley Bay Plaza, Hamilton Parish-CARD ONLY
- Audio Visual-CARD ONLY
Automatic phone payment/top up system
Call 700-7000 and press 1 to check your account balance and/or make a payment.
You will need your account number or 10-digit mobile number.
Please note: Your account must be active to use this feature.
If your prepaid number is not active, call 700-7000 and follow the prompts to speak with a friendly One representative to top up your account and restore your service.
Partner Locations
Our Top-Up Vendors span the island. Please check with the vendor directly for their modified business hours.
Top-Up Only
- BIU Hamilton Gas Station
- Fitzies Variety
- H & M Esso Hamilton
- People’s Pharmacy
- People’s Pharmacy (Hospital)
- Point Convenience Mart
- The Money Shop (Court Street)
- Tools & Equipment
- Bermuda Financial Network (Money Shop) – Court Street
- Yardie Kitchen & Variety
- Empire Grocery
- Van Buren Marine Station
- Crawl Hill Esso
- Causeway Service Station
- Bermuda Financial Network (Money Shop) -King’s Square
- Cousins Variety
- Somers Supermart
- Dowling’s Service Station
- St. George’s Esso
- St. David’s Variety
- Collector’s Hill Apothecary
- Paget Pharmacy
- Warwick Pharmacy
- Port Royal Gas Station
- Bargain Hunters
- Caesar’s Pharmacy
- Somerset Pharmacy
- Pier 41 Dockshop
- Dockyard Pharmacy
- Somerset Bridge Service Station
Top-Up & SimCard
- iRepair
Top-Up & Grab N Go
- Hamilton Pharmacy
- Clarendon Pharmacy
- Woodbourne Chemist
- St. John’s Road Service Station
- Phoenix Centre
- Terceira’s North Shore
Top-Up, Grab N Go & SimCard
- Audio Visual
- East Broadway Service Station
- Audio Visual (Somerset)
- Warwick Gas Station
- The Hub